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 PC-ASSISTANCE
... keeping your competitive edge
In the 21st Century, Information Technology is no longer an
option - it is a strategic
corporate imperative.
Modern
efficient businesses now rely
on both their Information Technology & Communications to gain and keep that important competitive
edge, The Telecottage offers independent guidance
on a wide range of issues.
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APPOINTMENT
CHARGES |
Monday
- Friday |
9am - 6pm |
£46
per hour |
55p
per Return Mile |
| 50%
Surcharge outside normal business hours |
10%
Discount for PC-Support
subscribers |
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NEED
TO CHANGE
YOUR APPOINTMENT? |
>
Please give at least 24 hours
notice to avoid being charged minimum 1 hour.
> Missed on-site appointments are charged at minimum 1 hour plus return
mileage.
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PC-DOCTOR
... friendly professional on-site support
Minimum Charge: 1 Hour (then per 15 minutes thereafter) + Return Mileage
to your premises
Whether
for Personal use, Home Office or Small Business, all computer users
just want 'the technology to work'.
Having your new computer suite professionally supplied and installed by The Telecottage
is an excellent start. Should
a problem arise, clients appreciate knowing
that they can call upon a high level of professional friendly expertise
with "PC-Doctor" to
solve the problem efficiently with a prompt appointment at their
premises. |
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PC-RESCUE
... immediate remote assistance
Minimum
Charge: 30 minutes ( per 15 minutes thereafter ) |
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 Having supplied and
installed their computer suite, clients know that they can call upon a high level of professional friendly expertise to
provide ongoing support with onsite appointments to their premises as
required.
Should
immediate assistance be required then "PC-Rescue" enables your computer
to operated remotely by me to resolve an issue that you are
currently experiencing or are concerned about ... wherever you are via
broadband. |
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  PC-SUPPORT ... friendly help when you need
it most
Annual
subscription gives you unlimited access to friendly support for the
whole year
£105
per user for 2010
Whether
at home or working from your office, all computer users need access to friendly support
between visits to quickly resolve small annoying problems or resolve issues
that crop up from time to time, but perhaps do not justify the cost of an
onsite appointment.
Designed in response to
clients wanting access to professional reliable support through out the year,
existing clients may be offered an annual membership. Number of subscribers are limited in
order to provide a high level of service which includes:
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10%
DISCOUNT off "PC-Doctor" and "PC-Rescue" normal charges |
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"01"
CONTACT TELEPHONE NUMBER - no premium rate number, call for free
as part of your inclusive calls package |
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FREE
SKYPE PC-2-PC TEXT, VOICE & VIDEO - seek help and advice from
anywhere in the world |
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SKYPEPHONE
VOICE & CHATS - Skype Me direct from your
computer/mobile anywhere in the world |
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PRIORITY
EMAIL ADDRESS - automatically highlights your email message for a
quicker response |
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SUBSCRIBERS'
PAGES - access to password protected useful information
& links webpages |
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PC-TUTOR
... friendly &
professional tuition at your pace
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Any
computer system is an investment more of us are making, however:
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unless properly set up, your PC is just an expensive paperweight
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without the right software, your PC can not perform the required tasks
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without proper tuition, you will not benefit of your IT investment
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PERSONAL
TUITION with an experienced user & qualified tutor:
| BEGINNERS:
learn to use your computer in the comfort of your own home
or business |
| ASSISTANCE:
helping you to 'catch up' with course work or prepare you for an
examination |
| EXPERIENCED
USERS:
benefit from a wide range of subjects covered |
| PROJECTS:
assistance to complete a special project or presentation |
Tuition
cost includes all handouts, notes & course books as appropriate -
nothing else to pay ! |
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ONLINE
SELF HELP TUTORIALS
... learn
how to make the
best use of your computer suite
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BBC's Absolute Beginner's Guide really does assume you are
new to computers! |
Ideal
for beginners, interactive online tutorials take you through the basics with
real video presenters |
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Microsoft's
"Help & How-to" pages offer assistance on a limited number
of topics including:
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| INTERNET EXPLORER - surf,
browse & learn how to find information on the World Wide
Web, click here
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OUTLOOK EXPRESS - learn how to
send & receive electronic mail messages, click here |
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Free
online classes from Hewlett Packard. Instructor
led online courses are available 24/7, click the HP logo |
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